Welcome to the
Dunn County E911 Communications Center. The communications
center is not a division of the Sheriff's Office, however,
works closely with the Sheriff's Office and other emergency
service departments throughout the county.
The Dunn County Communications Center was established as a
joint venture between the City of Menomonie and Dunn County
in 1995. At that time an Enhanced 911 (E911) Program was put
in place providing all citizens of Dunn County access to the
emergency number 9-1-1. The communications center is staffed
24 hours a day with a minimum of two telecommunicators at
all times, with additional staff at peak hours.
(Dunn County Sheriff's Office)
For more contact information, click
||The 911 center is
the Public Safety Answering Point for 911 calls
placed in Dunn County. Dispatching is provided for
the Sheriff's Office, Menomonie Police Department,
UW Stout Police Department, Boyceville Police
Department, Colfax Police Department, Wheeler Police
Department, Elk Mound
Police Department, Menomonie Fire Department, 11
Volunteer Fire Departments, 8 Volunteer Ambulance
Agencies, and the Dunn County First Responders.
The dispatch center not only processes emergency calls, but
also processes numerous other activities in support of
personnel, such as dispatching and monitoring primary and
backup units, investigators, contacting and relaying
pertinent information to the field, and to other agencies
and businesses. Dispatchers also answer non-emergency
incoming calls to the Menomonie Police Department and Dunn
County Sheriff's Office. E911 dispatchers are also
responsible for coordinating the communications for
multi-agency events and major incidents that occur in Dunn
obtaining the information they need. Often times, another E911 dispatcher
will be dispatching emergency personnel while you are still
on the phone.
|What can I expect when you call 911?
When you dial 911, your call will be answered by an
E911 dispatcher. The dispatcher will conduct an interview to
determine the location and type of emergency response
needed. Questions generally fall into key categories such as
WHO, WHAT, WHERE, WHEN, and depending on the situation, WHY.
It's important to listen to the dispatcher and answer the
questions asked. The dispatcher must ask you specific
questions to ensure you receive the kind of help needed. It
may seem that you are asked a lot of questions and that a
lot of time has passed, however, dispatchers are trained
professionals and they are
How do I know when to dial 911?
Anytime you find yourself in a situation that
requires an emergency response from a law enforcement
agency, a fire department, or an ambulance service you
should call 911. As a general rule, if you are faced with a
situation where you are trying to decide whether or not to
dial 911 or not, DIAL 911. It is always better to be safe
than risk the chance of not getting the help you need, when
you need it.
If you have a situation that you need to report, but the
incident is a past event and non-threatening (not
in-progress, suspects are not known or not seen), then you
may want to contact the law enforcement agency by calling
the non-emergency contact number.
easy-to-read numbers makes it easier for emergency
responders to locate your residence. You can also turn on
outside yard lights or porch lights to help first responders
find your residence during the hours of darkness.
|| How can you help?
One of the most significant problems that emergency
responders face is the majority of homes do not have their
current address displayed, or properly displayed, so that
emergency responders can readily see them. With the E911
system, emergency responders will know what your address is,
but locating an exact residence where the address is not
prominently displayed can be difficult, take valuable time,
and may have serious and tragic results in situations where
seconds count. Having your address or house number displayed
on both sides of your mailbox, at the end of your driveway,
or on the house itself, in large
For further information, please contact the Dunn County E911